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| Psychological Contract, Employee Satisfaction and Turnover Intention: The Moderating Effect of Self-efficacy |
| XiuCheng Fan |
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Abstract Among all influencing factors of employees' turnover intention, contextual variables are the focal points in recent studies. In this paper, 412 catering enterprise employees are adopted as the subject samples to analyze the correlations among psychological contract, self-efficacy, employee satisfaction and turnover intention by using hierarchical regression analysis. The main findings include: transactional contract has a significant negative effect on employee satisfaction and a positive effect on turnover intention, but the influences of relational contract on the two organizational outcomes are completely opposite to transactional contract; self-efficacy has only a direct effect on employee satisfaction, and moderates the relationships among contract type, employee satisfaction and turnover intention. The results further indicate that employee personalities have major impact on employees' job attitudes.
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Received: 03 March 2009
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2009, Vol. 1 
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