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| Can Leaders' Sincerity Promote the Cooperation of Employees? Based on the Perspective of Behavioral Script Theory |
| LI Chengyan1, HUANG Chongrong2, SUN Liuqi2 |
1.Department of Human Resources Management, Shanghai Normal University
2.School of Psychology, Shanghai Normal University |
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Abstract: In recent years,sincerity in the workplace has gradually attracted the attention of researchers,but most researchers focus on the positive effects of employees' sincerity on their own work status and behavior,and there is a lack of attention to the influence of sincerity on others in the relationships between leaders and subordinates,as well as the role of sincerity in promoting cooperative behavior.Based on the behavioral script theory,three studies were used to examine the relationships between leaders' sincerity,employees' cooperation,and contextual communication orientation.The results of two situational experiments and one questionnaire survey showed that the sincerity of leaders not only significantly predicted employee-leader cooperation,but also positively predicted employeecolleague cooperation.The contextual communication orientation played a moderating role between the relationship of the sincerity of leaders and employee-leader cooperation.The findings reveal the organizational benefits of the sincerity of leaders and provide practical suggestions for promoting leaders' sincere expression and employees' cooperation.
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Received: 16 October 2023
Published: 15 February 2024
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2024, Vol. 44 
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