“Internet plus social work” as a new way to enhance social governance capability is changing the traditional paradigm of social governance. It responds to the new demand of improving social governance ability and realizes the organic fit with the new demand of social governance. Internet plus social work can expand the field of multi cooperation, seamless links of various service resources, rich and varied welfare service carriers, intelligent upgrading of professional help means, and continuous improvement of social governance performance. In the face of the new challenges in the intelligent era, social work departments need to timely reshape their behavior patterns and change their professional roles: first, they should highlight co construction and co-governance and sharing, and turn from individual to collaborative innovation; second, they should emphasize fast, flexible and accurate, from behavior suspension to scientific intervention; third, they should upgrade the way of resource linking, from simple emergency to seamless docking; fourth, they should reshape professional relationship network, from estrangement to professional follow-up; fifth, they should advocate multiple cooperation from single line down to compound intelligence. In the new era, internet plus social work must adhere to the orientation of intelligent upgrading, integrate technology variables into the mechanism, methods, procedures, resources and brands of professional intervention, and constantly make new breakthroughs in top level design, building new mechanisms, innovative service methods, developing new social governance procedures, new resources linkage and new brand development.
王瑞华. 互联网+社工:提升社会治理能力的新路径[J]. 浙江工商大学学报, 2020, 34(5): 134-143.
WANG Ruihua. Internet Plus Social Work:The Promoting Path of Innovative Capacity for Social Governance. Journal of Zhejing Gongshang University, 2020, 34(5): 134-143.