With the increase of corporate crises, consumer crisis reaction has become a prevalent topic in the crisis research. From the view of the significant importance of emotion in crisis, research on crisis emotion has attracted increasing academic attention. This paper systematically reviewed the current research on crisis emotion. First, we illustrated the different definitions and constructs of crisis emotion. Then, based on the related studies, we proposed an integrated model involving the antecedents and consequents of crisis emotion. Furthermore, we indicated that research on the scale of the Chinese consumers’ crisis emotions, neuro-mechanism, contagious effects, emotional crisis communication, and fluctuations effects are likely to draw more attention in the future research.