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Micro Break or Cyber Slacking? A Multilevel Study on the Employees' Non-work Smart-phone Use |
LUO Yuanjing |
College of Economics & Management, Huazhong Agricultural University |
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Abstract: In contemporary workplace, smart-phone use at work is becoming popular. Some scholars believe that non-work smart-phone use is counterproductive to work, while other researchers hold that micro-breaks via discrete behavior (i.e., smart-phone use) can be beneficial by restoring employees' vigor and other resources. To explore these inconsistent conclusions, this study examines the effects of non-work smart-phone use on employees' in-role and extra-role performance at both the intra-individual and inter-individual levels. Based on the experience sampling method and longitudinal research of 72 employees for 10 consecutive working days, this study found that non-work smart-phone use has a direct negative effect on employee in- and extra-role performance in both within and between individual levels. Within the individual level, however, daily working vigor plays a suppressing effect on the relationship between non-work smart-phone use and employee outcomes. Specifically, non-work smart-phone use positively influenced employees' working vigor, which in turn enhanced their subsequent proactive behavior. These conclusions confirm the existing findings and provide a more dialectical perspective in understanding non-work smart-phone use at work, that is, the non-work smart-phone use can help employees recover from short-term psychological resource restoration, while it consumes time resources and has a negative impact on employees' in-role and extra-role performance.
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Received: 17 January 2023
Published: 15 April 2023
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[1] |
. [J]. Journal of Business Economics, 2023, 43(6): 61-77. |
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